QUESTIONS AND ANSWERS
AND IF YOU DON'T KNOW, NOW YOU KNOW
If there’s something we missed, please don’t hesitate to reach out and a member of our team will get in touch with you as soon as possible.
HOW LONG DO ORDERS TAKE TO FULFILL?
We ROAST to ORDER! Which means that we collect online orders, add them to our roast schedule, roast, package, and then ship! This entire process typically takes us 5 business days. Depending on when you place your order, it can take longer, as we have set days for our roasting (example: we roast online orders on Tuesdays, so if you place your order Tuesday night after we've roasted, we likely won't roast your order until the following Tuesday). Ideally we have enough time to fill all orders same-week, but this isn't always the case. If your order is URGENT (birthday, holiday, ect) - please send us a message and let us know.
WHERE CAN I BUY YOUR BEANS?
Our beans are available for purchase at Arome, Rosauers, FEAST, The Dalles Workshop, McIsaacs.
Golden Goods, FEAST, and Cooper Spur brew our coffee to serve.
CAN I SERVE MOBY AT MY EVENT?
YES! We can brew air pots of coffee for your event! We also offer breakfast and lunch options. Please send us a message and let us know the date, time, and any other specifics on what you're looking for.
WHAT IS THE BEAN BUYING PROCESS?
BEANS! We source our beans by studying tasting notes, cupping scores, origins, and growing techniques. Most of our coffees are grown on coffee crop farms that incorporate shade and mixed-crop (growing other crop with the coffee). This is great for the sustainability of the land it's grown on - it also allows for a dynamic diversity of bugs and birds specific to that area. Our Ugandan coffee is from a primarily woman-owned farm. Since we are a small roastery, it means that we can buy coffees from smaller farms (since we don't require thousands and thousands of pounds of the same coffee), which allows us to stay diverse while also maintaining the flavor profiles that are important to us. Whenever possible we choose Organic and Fair Trade certified coffees.
CAN YOU TELL ME ABOUT THE COFFEE YOU SERVE?
Our Coffee Bar and Espresso Stand both serve the same menu. We use our roasted coffee for our espresso and house coffee, so any coffee drink you get from us was roasted by us - which means the coffee we serve you is suppppper fresh.
We purchase most of our flavoring syrups from Holy Kakow - including the chocolate sauce for our mochas. Holy Kakow makes organic product that we think compliments our coffees perfectly.
Our chai is by Metolius - another organic, small batch, maker.
IS IT TRUE THAT YOU USE COFFEE ICE CUBES?
Yes. Yes it is.